Experienced terrific purchaser service sine one/seventeen. Been pulled from the FRA flight and stayed for 2 times in Philly. Right now 1/19 I'll resume my flight to FRA with as many as par documentation. To my surprise the ticket agent on the check in counter were Totally impolite, not helpful and predicted me to seek out my luggage that was checked in on the 17th and that I used to be struggling to retrieve Once i was pulled from the flight on Sunday.
my gain no. is 37wrt16. i took flight no. 2910 from montgomery al on dec 24, arrived in colorado springs the exact same day. I've compensated for your roundtrip fare. i am scheduled to go away on dec 31. my concern to you personally is can you be sure to help me to return earlier. That is why. the night i arrived in colorado springs, i had to be taken towards the emergency home. i could not breathe properly. I've a underlying lung ailment, that's inoperable. i frequented my dr. ahead of i came for the Look at-up, explained to him where i was likely for the holidays.
Get your CEO’s to read about repeat business and then they may realize why They may be continually not building The underside line. I can Actually say that I’m under no circumstances booking with all your airline yet again. thanks, Sincerely
.Stephanie,a supervisor was really rude and one other agent instructed me ifI wanted to go t oMonterey previously I should really have a taxi.the agent did not gave me the seats that Particular assistant experienced supplied me as a result of my incapacity Ifound following my third try Darlene
Sad to say due to climate I was not able to get out of your tri metropolitan areas promptly this previous week. However I am really disappointed with American Airlines purchaser service.
– Fully adjust your management construction with those who ‘essentially care’ regarding your Major objective.
Gold #6CJY924: File Locator: EVIXIM Your procedure wouldn't print boarding pass for 2nd leg of trip. Named Customer Service: go to this web-site CS informed me I would have to hold out 24 hours in an effort to print 2nd leg of trip. Informed CS this wasn't correct. Was put on hold: CS arrived back and said I had been right but to attend till 24 hours as a way to print 2nd leg boarding move.
I made an effort to make reservations for a close-by hotel by way of your Airline Lodging services just to understand that there have been no vacant rooms obtainable. I had been still left to join the rest of the displaced travellers to snooze within the airport terminal on a cot with a blanket and pillow. I'm appalled that within the 21st Century, I had to expertise this volume of humiliation.
Remember to Take note, [American Airlines does reserve the appropriate to request beginning records for passengers underneath the age of 2 yrs].
My spouse and I had flight reservations for currently (March 15, 2014) and after a plan coronary heart scan on Wednesday of the 7 days, he was diagnosed having a extreme heart difficulty. On Friday, March 14, 2014 he had to have a heart catherization and it had been impossible for us to go on our vacation. I known as American Airways Buyer Service and was nicely advised “challenging luckâ€.
Once we ultimately been given an electronic mail response from American Airlines, the full response time was approximately one hour. Although we waited one hour, we did get several responses to our Original dilemma:
I'll say she(AA) discovered a afterwards flight for me on One more airline,which I so appreciated,but she definitely could have far more pleasurable in working with me.
Great Morning, I used to be questioning what are the requirements desired whenever a purchaser travels using a minor. Thanks for almost any data with regards to this subject.
I've tried, without having results to achieve your shopper service department. I misinterpret the flight time for the flight 3530 and need to change it. I attempted contacting inside five minutes of scheduling this flight but have had no reaction.